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Customer Service
By: Mark Silver
'Can you give me your (class/product/offer) for free, or reduced cost? I'm in a tough situation, and need the help.' Have you ever had anyone ask you this in your business? If you haven't, it's either because you're invisible, you've only been in bu(read entire article)
View : 64 Times
By: Jeff Casmer
How can you retain your leads and prospects, and ensure that they buy from you and not from your competition?(read entire article)
View : 39 Times
By: Tony Jacowski
Do unto others as you would have them do unto you – The golden rule of customer relationship management(read entire article)
View : 50 Times
By: James MacKay
A Waitress Pad is a waitress' or waiters, best friend. It is the one organizational tool that they have at their disposal. It is the one tool which will help them to insure the customer receives the correct meal and is pleased.(read entire article)
View : 61 Times
By: Anna Woodward
How do I find you, how do I find out where you are, and how fast can I talk to you?(read entire article)
View : 61 Times
By: Bob Hett
Let’s face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don’t have great customer service skills, it doesn’t matter. Customer service should be a number one priority to any business.(read entire article)
View : 65 Times
By: Pj Germain
In the competitive world of today, the small things sometimes measure the fine line between success and failure: The caring smile of each employee, the extra effort to meet a deadline, one final check of a job before it goes to the customer, and the momen(read entire article)
View : 55 Times
By: Rose Mary
Making a sale in eBay is good. But making repeated sales is even better. If you will just adopt one simple strategy and make repeated sales, will you do it? Read about the strategy in this article and consider using it in your eBay business. It can he(read entire article)
View : 59 Times
By: Paul Donihue
There are many ways to show your customers that you care about them. Let me share one that tells your customers that YOU DO NOT CARE ABOUT THEM. Remember, my friend, that in business it is sometimes the little things that begin to tear down the company th(read entire article)
View : 56 Times
By: Paula Switzer
Are you frustrated with employees who don't know the meaning of accountability? Learn how to create a culture where employees become accountable and customer service is exemplary.(read entire article)
View : 44 Times
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